Last month, we had the pleasure of co-hosting a webinar with Excela Health on their analytics journey with Tableau. Allison Lutz, Director of Business Intelligence at Excela Health, and Austin Montgomery, VP of Services at Prominence Advisors, shared the great work we have done together to enable same-day decision making across Excela’s most critical operations using Tableau dashboards and valuable, self-service capabilities.

In working together, Excela has seen many benefits, including:

• Same-day decision making
• Nearly 100% elimination of easy, ad-hoc report requests, due to the flexibility and user-driven self-service design of the Tableau dashboards
• 100% ROI in 1 year alone, in cost avoidance and elevated analytical work
• Consumers are asking more sophisticated data questions, increasing their appetite for advanced analytics

The Surgical Services Tableau application that Excela implemented is one of Prominence’s many accelerators available to our clients. Allison noted that she, “…really liked Prominence’s pre-built and customizable accelerators that were data source agnostic. … We could customize what was important to Excela.” With our 100% healthcare background, Allison also shared that, “We were comfortable that they could speak the same language that we spoke.”

With the implementation of their new Surgical Services application, many key operational decisions and tracking have been made easier, including:

• Automated alerts for First Case On-Time Starts in the OR
• Advanced Block Utilization analysis, designed to drive policy decisions for use in the physician-led committee meetings on resource allocation
• Details on demand to make all metric calculations transparent to the user and facilitate trust in the data
• Increased OR Turnover Time awareness through weekly dashboard review, comparison to goals, and identification of outliers, which has led to huge progress and improvement
• Actionable visualizations that pin point documentation errors and put data stewardship in the hands of operational leaders

Excela is an example of the success you get when you combine Prominence’s proven processes and tools with motivated healthcare leaders, consumers, and tools. Allison shared that, “[Prominence has] given us a process that is repeatable, governed, and trusted.”

We look forward to all of the great work Excela has planned for the future!

If you are interested in learning more, check out the webinar here.