Service Terms and Conditions - Prominence
Service Terms and Conditions

Welcome to the website of Prominence Advisors, LLC (“Prominence,” “we,” “us,”). These Terms & Conditions (“Terms”) govern your use of and interaction with our digital platforms, communications, and services, which may include our website, electronic communications, content, functionality, text messages (which is governed by the Text Messaging Terms of Use Section below), forms, and other online or electronic channels (collectively, the “Services”).

By accessing or using any of the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Scope of Use

The Services are provided for general informational, business, and communication purposes related to Prominence and its offerings.

Any consulting, analytics, or advisory services provided by Prominence are governed exclusively by separate written agreements executed with clients.

You agree to use the Services only for lawful purposes and in a manner consistent with these Terms and applicable laws and regulations. You are strictly prohibited from:

  • Using the Service to damage, disable or impair the Prominence website.
  • Using any automated means (robots, spiders, scrapers) to access the Service or extract data.
  • Attempting to gain unauthorized access to Prominence systems or the Services.
  • Using the Service to transmit any unlawful, threatening or defamatory, or obscene material.
  • Using the information on the Service to train AI or machine learning models.

Further, you agree not to use the Services in a way that interferes with their operation, security, or availability; attempt to gain unauthorized access to systems, data, or communications; transmit harmful, disruptive, or malicious code or content; or use the Services in a manner that violates applicable laws or third-party rights.

We reserve the right to suspend or terminate access to the Service at any time for violations of these Terms.

Communications

By providing your contact information, such as an email address or mobile phone number, you consent to receive communications from Prominence Advisors related to inquiries, services, events, or business matters.

Message frequency may vary. Standard message and data rates may apply. You may opt out of certain communications at any time by following the instructions provided in the communication or by contacting us directly.

All communications are subject to our Privacy Policy, which explains how personal information is collected, used, and protected.

No Professional Advice

Information provided through the Services is for general informational purposes only and does not constitute medical, legal, financial, or professional advice. You should not rely on the Services as a substitute for professional consultation tailored to your specific circumstances.

Intellectual Property

All content, features, functionality, materials, trademarks, logos, and intellectual property made available through the Services are owned by or licensed to Prominence or its licensors and are protected by copyright, trademark and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our Services without our express prior written consent.

Third-Party Services and Links

The Services may reference or link to third-party websites, platforms, or resources. These are provided for convenience only.

Prominence does not control and is not responsible for the content, policies, or practices of third parties. Accessing and Use of third-party services is subject to their own terms and policies and is at your own risk.

Disclaimer

The Services are provided on an “as is” and “as available” basis. While Prominence strives to provide accurate and current information, we make no warranties or representations regarding completeness, accuracy, or reliability.

To the fullest extent permitted by law, Prominence disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error free or secure.

Limitation of Liability

To the fullest extent permitted by law, Prominence Advisors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of, or inability to use, the Services.

In no event shall our total liability exceed Fifty Dollars ($50.00).

Indemnification

You agree to indemnify and hold harmless Prominence and its officers, employees, and agents from any claims, losses, liabilities, or expenses arising from your use of the Services or violation of these Terms.

Privacy

Your use of the Services is subject to our Privacy Policy, available at https://prominenceadvisors.com/privacy-policy/. The Privacy Policy is incorporated into these Terms by reference.

Changes to These Terms

Prominence may update these Terms periodically. Updates will be reflected by the “Last Updated” date above. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the United States and the State of Illinois, without regard to conflict-of-law principles.

Contact Information

If you have questions about these Terms, please contact: info@prominenceadvisors.com

Text Messaging Terms of Use

By "Opting In" to or using a “Text Message Service” (as defined below) from Prominence, you accept these Text Messaging Terms of Use (the “SMS Terms”). The Text Message Service may include messages related to administrative updates, reminders, project notifications, and account-related messages. It will not be used for marketing or promotional purposes.

These SMS Terms are between you and Prominence or one of its affiliates. All references to "Company," "we," "our," or "us" refer to Prominence Advisors, LLC., 23556 N Kingston Row, Lincolnshire, IL 60069-2003.

Definitions

"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages from Prominence.

"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

Consenting to Text Messaging

By consenting to receive text messages from us, you agreed to these SMS Terms, as well as our Service Terms and Conditions and Privacy Policy incorporated herein by reference. By submitting your mobile number, you confirm that:

  • You are authorized to provide the number on behalf of your organization or as a business representative.
  • You consent to receive business-related messages from Prominence.

E-Sign Disclosure

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

Text Message Service Privacy Policy

Your privacy is important to use and we respect your privacy. We only use information you provide through the Text Message Service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other third parties who assist us in the delivery of mobile messages. We do not sell or share your mobile number with third parties for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general “Privacy Policy”, incorporated by reference above, which may govern the relationship between you and us in other contexts.

Costs of Text Messages

We do not charge you for the messages you send and receive via the Text Message Service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

Frequency of Text Messages

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our Text Messaging Service and whether you take steps to generate more text messages from us (such as by sending a HELP request).

Opting Out of Text Messages

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. You will receive a confirmation of your opt-out, after which no further SMS messages will be sent, except where required for administrative or legal purposes.

Disclaimer

The Text Message Service is subject to your mobile carrier’s availability and network conditions. Prominence is not responsible for delayed or undelivered messages.

Modifications

We may modify these SMS Terms at any time. Continued participation in the Text Message Service after changes become effective constitutes acceptance of the revised terms.

Contact Information

For support, please contact info@prominenceadvisors.com.

© 2026 Prominence Advisors, Inc, All Rights Reserved

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