Epic Services | Prominence
Epic Services

Make Your Next Implementation or Upgrade Epic!

Maximize the return of your Epic investment with our team of expert-level analysts.

Make Your Implementation Epic
Best in KLAS

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Our Best in KLAS Services help organizations across the country utilize their data to make data-driven decisions. We combine data from multiple sources and bring it into real-time, allowing large healthcare providers to do more with their data. We’ve saved our clients millions of dollars, empowered hundreds of financial leaders with governed self-service analytics, and built trust in data.

"Prominence went above and beyond in terms of the attention that they provided us. I have worked with plenty of other consulting agencies, and our contact at Prominence met with us on a routine basis to make sure things were going well. It was nice to know that we could reach out to our contact whenever we had any issues."

- Manager, June 2023
"Prominence is the best vendor that I have ever worked with in my entire professional career. The vendor is always there to help. They don't nickel-and-dime me. In terms of expertise, Prominence knows what they are talking about, and they get things done quickly. I can't speak highly enough of the vendor."

- Analyst/Coordinator, July 2023

"Prominence is one of our tier-one firms. We hire Prominence for very specific things that I think have clear outcomes. Prominence always sends us the best candidates. Sometimes we interview people, and they are just not a cultural fit; that is just part of the business. But Prominence really tries to send us the best contractors that they can find. We can really rely on them for high-quality people"

- Director, September 2023

"My colleague had worked with Prominence before and had a great experience with Prominence, so we went with them. Prominence would be my go-to firm again. I am very grateful to them for helping get us out of a jam, and we will use them again in the future."
- Director, October 2023

Epic Deployment Excellence

Our distinguished team boasts certifications in every Epic module, backed by over a decade of experience and a history of successfully navigating multiple implementations. When you partner with us, you’re entrusting your Epic deployment to experts who understand the intricacies of your unique needs.

Comprehensive Services for Your Epic Journey

From the initial implementation to ongoing support and optimization, our range of services is designed to cater to your organization's needs at every stage:

  • Implementation and Rollout Support: Our experienced advisors guide you through the entire Epic implementation process, ensuring a smooth transition that minimizes disruptions and maximizes benefits.
  • Analytics Development: Unlock the full potential of Epic's data with our analytics development services. Gain actionable insights that drive informed decision-making and improved patient care outcomes.
  • Optimization Support: As your organization evolves, we ensure that your Epic deployment remains aligned with your goals. Our optimization services enhance efficiency, uncover hidden opportunities, and drive continuous improvement.
Implementation & Rollout Support

Our expert team is ready to advise or lead you through your implementation.

 
Do you need advice on how to start, what you should focus on, and what team members you need?
Do you understand the needs but need leaders to drive the project?
Do you have your staff mostly covered but need some expert advisors in integrated areas of your project?
Has your growth resulted in a merger or acquisition which is new territory for your team?
 
Our advisors have years and multiple implementations of experience, can help direct you with our known best practices while also helping you understand what pitfalls or obstacles to avoid for standard implementations, add-on installs, Connect or M&A rollouts.
 
Our leaders will step in and take charge of things with care for your staff, patience, and bottom line, all while excelling within the project goals.
 
As challenging as the project can be, integrated areas add an additional layer of complexity to any project. We are happy to help you navigate those challenges with experience and attention to integrated team needs.
 
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Epic Analysts

With veteran/expert experience in every model, our analysts will help you customize your application workflows to your organization’s needs.

 
Does your project need leads to help drive the application-level work? Do you need staff to own integrated area work, like testing or cutover? Do you need staff augmentation to make your project successful?
 
Our analysts are expertly trained in the depth and breadth of applications that you need to be successful. We can manage teams, we can be in the trenches with other builders doing the customizing needed, and we can facilitate smooth integrated work efforts. And when that’s done, we can make sure your leadership have the data and analytics they need to report ROI or evaluate outcomes/performance.

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Reporting Strategy

Get the most out of your Epic data and streamline your reporting processes to become a data-driven organization.

 
Does your accreditation require analytics you need to create and utilize?
Do you have special performance/outcome metrics you would like to start evaluating?
Do you have interest to rollout more Epic analytics tools like Slicer Dicer, Registries, or Nursing Sensitive Indicators?
 
Our reporting support can help you identify and optimize workflows that provide data to your analytics tools, we can help you deploy or expand on tools you have, and we can be the help for special projects you have in mind. Combined with staff from our Accelerators packages, we can support you in your financial recovery or improved patient outcomes.
 
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Third Party Integration

Leverage our deep integration experience to incorporate best of breed tools into your EHR.

 
Do you want advice on Third Party Integration Strategy?
Do you have particular integration staffing needs (Leads or analysts)?
Do you want to partner your EHR with a niche system and would like us you help?
 
Our analysts have experience with all kinds of third party integrations, and many of our analysts have done third party integration with multiple vendors. Let us help you navigate the vendor conversations and work throughout your project, let us provide staff augmentation to allow timely project deliverables. Partnered with our Innovation team, let us help you work with a new product or vendor on solutions that work seamlessly with your EHR and deliver data that you can use!
 

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Support & Optimization

Flexible Staffing Solutions ensure you always have the right skillset at the right time to help you support and optimize your EHR.

 
You’ve implemented your system, now what?
How do you decide which big project to tackle first?
What does future growth look like, and how should you support it?
 
With the extensive years of experience, our advisory and strategic leaders can help you as you plot out future projects and timelines, they can share best practices and experiences, and even assist should you begin growth in Community Connect, mergers, or acquisitions. And perhaps you have a plan, but need temporary staff to take on the optimization/growth efforts, allowing your primary team to continue to support your IT systems and customer needs. Let Prominence Advisors help you get 10 Gold STARS with additional analytics for throughput, move up in HIMSS Analytics level with a Data Governance refresh, or even by using AI to create a better patient experience.
 
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Empower Your Epic Journey: Contact Us

As you embark on your Epic journey, let Prominence Advisors be your trusted partner. With our dedicated team and comprehensive services, we're here to empower your organization to maximize the value of Epic, streamline operations, and drive sustainable growth.

Reach out to us today to learn more about how our Deployment services can revolutionize your Epic experience.

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FAQs
Please click on any of the below questions to see more information.
What is an Epic consultant?
    An Epic consultant is a skilled professional with expertise in implementing, optimizing, and providing support for Epic Systems' electronic health record (EHR) software. These consultants collaborate with healthcare organizations to ensure the successful integration and utilization of Epic's solutions, tailored to meet the specific needs of each institution. Our team has certifications in every Epic module and is ready to tackle your next Epic implementation!
What is Epic software used for?
    Epic software is a comprehensive electronic health record (EHR) system designed to streamline and enhance healthcare operations. It enables healthcare providers to manage patient data, clinical workflows, medical records, appointments, billing, and more. Epic promotes efficient patient care coordination, data sharing, and informed decision-making across the healthcare continuum.
What is Epic implementation?
    Epic implementation refers to the process of introducing and configuring Epic's electronic health record (EHR) software within a healthcare organization. It involves planning, customization, data migration, training, and testing to ensure a seamless transition to the new EHR system. Effective implementation optimizes workflows and supports high-quality patient care. Our team has an average of 10 years of experience with Epic - you won’t find a more qualified team to help you maximize your utilization of Epic.
Who uses Epic in healthcare?
    Epic is widely adopted by a range of healthcare organizations, including hospitals, clinics, medical centers, and integrated health systems. Its user base includes healthcare professionals, physicians, nurses, administrative staff, and other stakeholders involved in patient care and administrative tasks.
What is an Epic certification?
    An Epic certification is a formal recognition of a healthcare professional's proficiency in using and managing Epic's electronic health record (EHR) software. Epic offers a variety of certifications, each corresponding to specific modules or functionalities within the software. These certifications validate expertise and are often required for individuals involved in EHR implementation, customization, and support.
Unlock Your Data Governance Potential

Set your organization up for long-term, scalable success with a strong Data Governance foundation. Our team of experts has helped some of healthcare’s largest organizations to align their people, processes, and technology, giving them 100% trust in their data.

Advanced Analytics: Do More With Your Data

From data lakehouses to visualization, our team of experts is prepared to take your organization’s analytics to the next level.

Explore our Analytics offerings today!

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