Last week we started a new blog series, where we dig in with some of our amazing staff and the impacts they make on a daily basis. Our next interview is with Melissa Pluke, a project manager with our analytics team.
Hi Melissa, thanks for sitting down with us today! How did you end up at Prominence Advisors?
I started my healthcare career at Epic as an Implementer, then moved on to Passport Health Communications (Now Experian Health) and worked as a product manager for a few years. That job required me to travel, and once I found out I was expecting, I took a short-term remote Epic rev cycle consulting position during my pregnancy. After having my child, I was looking for a space to work in the healthcare industry that was interesting, flexible for work, and required little/no travel. A friend recommended Prominence.
How has the variety of experiences you’ve had prepared you for the work you do now?
One of the things I like the most about what I do at Prominence is to create an application and design a UI that addresses the needs of our customers. My experiences have taught me ways to dig into the workflow challenges and make sure I’m making them easier.
What do you usually eat for breakfast?
Coffee…lots of coffee.
Ahh, the joys of parenthood and the sleep challenge! Speaking of challenges, what was a recent challenge you solved as part of your job?
We have a variety of analytics application templates built in QlikView, and I recently had the opportunity to translate some of them into QlikSense. I enjoyed the challenge of figuring out how to use QlikSense. Some of the differences meant approaching the application from QlikView in a new way, to fit with the QlikSense design and still function in a way to add value to the customers.
You deal with computers all day. What non-technical skill has made you more productive?
I am super organized. And I hate having unmarked items on a task list, so being able to check items off a list helps me get things done.
If you could tell your 14-year-old self something, what would it be?
This is a tough question! I’d have to say, despite how important it seems now, high school is not the highlight of life. There will be many more important and life changing times ahead, so don’t focus so much on the dramas of the teenage years.