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Working Remote
​ From our founding, we’ve lived as a completely remote company. Among the advantages, we’ve found this to be pivotal in our ability to hire the right people – regardless of geography. It does however force us to think frequently and creatively about how to ensure everyone is sharing and receiving information.  Information that one would typically process in face-to-face communication has to be a conscious effort in a remote environment and increases the importance of communication channels, standards, a...
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Recent Posts
Join UCSF's Sandy Ng (Associate Director of Enterprise Analytics) as she discusses how UCSF leveraged advanced, actionable analytics to make zero har…
We just got back from sunny San Diego, where we were honored to co-host the Collaboration of Revenue Cycle Epic Users (CORE www.coreusersgroup.org) c…
We're highlighting foundations of governance. If you missed our intro post, take a look here. What’s the foundation of a list of foundations? …
Situation  Who doesn’t want to make sure your payers are meeting agreed upon contracts?  Monitoring contracts is more than just having an employ…
Lo and behold, I received plates that actually were meaningful to me! UCL 121. As an ex-Epic revenue cycle veteran, I can never look at the co…
Situation  When faced with the challenges arising in the era of value-based care models, many healthcare organizations are reorganizing into Clini…
Situation A hospital organization we partnered with needed comprehensive insight into what was happening in their ED.   They needed a fast and accur…
Greg Cook, Director of Revenue Cycle Management Why are the most important things so often the most difficult? Facilitati…
We're back with another example of our work with interesting and meaningful revenue cycle challenges. Today, we're reflecting on our cutting-edge…